Abstract—In this case study, we evaluate the benefits of implementing a Technology Business Management (TBM) tool at Leovia North America. TBM is a methodology for leveraging data from Finance, IT Infrastructure, IT PMO and Applications to develop a real-time mapping of IT costs to services. We also highlight where IT governance framework COBIT and its control objectives related to risks and cybersecurity are addressed by TBM, in order to prove the framework’s strategic value creation potential.

Index Terms—IT governance, technology business management, data, risk management, cybersecurity.

Thomas Jaeckels is with Veolia North America, 700 E Jones St, Milwaukee, WI 53207, USA.
Roger Yin is with University of Wisconsin-Whitewater, 800 W. Main St. Whitewater, WI 53190, USA (email: yinl@uww.edu).

Cite: Thomas Jaeckels, Roger Yin, "Technology Business Management as a Driver of IT Governance, Risk, and Cybersecurity Improvement: A Case Study of Integrating TBM with COBIT Framework," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 10, no. 1, pp. 25-32, 2020.