Volume 7 Number 3 (Sep. 2017)
Home > Archive > 2017 > Volume 7 Number 3 (Sep. 2017) >
IJEEEE 2017 Vol.7(3): 212-218 ISSN: 2010-3654
doi: 10.17706/ijeeee.2017.7.3.212-218

An Exploration of Company’s Internal Social Media on Social Constructs and Organizational Values

Mei-Hsiang Wang, Tarng-Yao Yang, Shu-Ya Hu
Abstract—Social media are information-based technologies that facilitate collaboration and communication across an organization. In particular, a company’s internal social media facilitate business-related communication and support its operations. However, while social media have proven to be highly beneficial to organizations, Taiwanese firms are yet to embrace such networks. Because multiple social constructs (e.g., social transactions and social capital) are executed on these networks, they can be used to create organizational values. We believe this may be a distinct finding with regard to a company’s internal social media usage in work context. Thus, we conduct an exploratory study investigating how internal social media affect the social constructs and organizational values in Taiwanese firms. Two case studies are presented, based on face-to-face interviews with employees of the relevant firms. The findings suggest that social constructs are linked to creating organizational values in terms of work productivity and organizational acculturation. In addition, we confirm that a company’s internal social media seem to be a strong platform for social constructs. Thus, we conclude that further empirical research is required to verify these findings.

Index Terms—Social media, social transaction, social capital, organizational value.

The authors are with Department of Information Management, Southern Taiwan University of Science and Technology, No. 1, Nan-Tai St, Yung-Kang City, Tainan County 71005, Taiwan R.O.C. (email: shiang@stust.edu.tw).

Cite: Mei-Hsiang Wang, Tarng-Yao Yang, Shu-Ya Hu, "An Exploration of Company’s Internal Social Media on Social Constructs and Organizational Values," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 7, no. 3, pp. 212-218, 2017.

General Information

ISSN: 2010-3654 (Online)
Abbreviated Title: Int. J. e-Educ. e-Bus. e-Manag. e-Learn.
Frequency: Quarterly
Editor-in-Chief: Prof. Kuan-Chou Chen
Executive Editor: Ms. Nancy Lau
Abstracting/ Indexing: EBSCO, Google Scholar, Electronic Journals Library, QUALIS, ProQuest, INSPEC (IET)
E-mail: ijeeee@iap.org
  • Apr 25, 2022 News!

    IJEEEE Vol 12, No 2 is available online!   [Click]

  • Dec 27, 2021 News!

    The papers published in Vol 12, No 1 have all received dois from Crossref

  • Dec 24, 2021 News!

    Vol 11, No 1-No 2 have been indexed by EI (Inspec)     [Click]

  • Dec 23, 2021 News!

    IJEEEE Vol 12, No 1 is available online!    [Click]

  • Sep 30, 2021 News!

    The papers published in Vol 11, No 4 have all received dois from Crossref

  • Read more>>