Abstract—The purpose of this study was to investigate factors that influence user adoption of mobile payment and the possibilities to continuously use such technologies and to recommend to others. The research framework integrates the UTAUT 2 and DOI theory, and includes other variables that may affect consumers’ use of mobile payments. A questionnaire is used to collect data, and the sample is primarily composed of users who have previously used mobile payments. In total, 350 valid samples were collected. First Findings, payment efficiency can be improved when users think that mobile payments are useful in everyday life, they are simple to operate, and the interface is easy to understand. Second, when users are more appreciative of innovation, they are more accepting of mobile payment technologies. Finally, behavioral intention to adopt is an important factor affecting behavioral intention to recommend. Mobile payment has become a global trend. When the demand for mobile payment increases and can be effectively fulfilled, consumers’ desire to adopt the payment system will increase. The results can serve as a strategy reference for service providers who wish to stimulate usage demand of consumers and expand their mobile payment business.

Index Terms—Mobile payment, UTAUT 2, DOI, behavioral intention to adopt, behavioral intention to recommend.

Huey-Yeh Lin and Hsin-Ting Chen are with Department of Finance, National Formosa University, No. 64, Wenhua Rd., Huwei Township, Yunlin County 63201, Taiwan (email: linhykoo@gmail.com.tw).
Mei-Hsiang Wang is with Department of Information Management, Southern Taiwan University of Science and Technology, No. 1, Nan-Tai St, Yung-Kang City, Tainan County 71005, Taiwan.

Cite: Huey-Yeh Lin, Mei-Hsiang Wang, Hsin-Ting Chen, "Determinants for Consumer Adoption of Mobile Payment Technology," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 9, no. 3, pp. 146-159, 2019.