doi: 10.17706/ijeeee.2018.8.1.58-65
Establishing Patient Loyalty by Investigating Its Relationship with Relationship Quality, Alternative Attractiveness, and Patient Gratitude in Hospitals
Index Terms—Alternative attractiveness, patient gratitude, patient loyalty, relationship quality.
Pao-Chun Hsieh is with Department of Obstetrics and Gynecology, Cheng Ching General Hospital-Chung Kang Branch, Taichung City, Taiwan (email: Lisat23@163.com).
Yii-Ching Lee is with School of Health Policy and Management, Chung Shan Medical University, Taichung, Taiwan.
He is also with Department of Health Business Administration, Hung Kuang University, Taichung City, Taiwan and Shanghai Changtai Healthcare Management Co., Ltd., Shanghai, China.
Hsin-Hung Wu is with Department of Business Administration, National Changhua University of Education, Changhua City, Taiwan. He is also with Department of Business Administration, National Changhua University of Education, Changhua City, Taiwan.
Chih-Hsuan Huang is with School of Business Administration, Hubei University of Economics, Wuhan City, China.
Li Li is with School of Management, Wuhan Institute of Bioengineering, Wuhan City, China (email: Lisat23@163.com).
Cite: Pao-Chun Hsieh, Yii-Ching Lee, Hsin-Hung Wu, Chih-Hsuan Huang, Li Li, "Establishing Patient Loyalty by Investigating Its Relationship with Relationship Quality, Alternative Attractiveness, and Patient Gratitude in Hospitals," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 8, no. 1, pp. 58-65, 2018.
General Information
-
Apr 25, 2022 News!
IJEEEE Vol 12, No 2 is available online! [Click]
-
Dec 27, 2021 News!
The papers published in Vol 12, No 1 have all received dois from Crossref
-
Dec 24, 2021 News!
Vol 11, No 1-No 2 have been indexed by EI (Inspec) [Click]
-
Dec 23, 2021 News!
IJEEEE Vol 12, No 1 is available online! [Click]
-
Sep 30, 2021 News!
The papers published in Vol 11, No 4 have all received dois from Crossref
- Read more>>