Volume 7 Number 4 (Dec. 2017)
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IJEEEE 2017 Vol.7(4): 272-279 ISSN: 2010-3654
doi: 10.17706/ijeeee.2017.7.4.272-279

The Assessment of the Patient Safety Culture Based on the Safety Attitudes Questionnaire in a State-Owned Regional Hospital in Taiwan

Hsin-Hung Wu, Jiunn-I Shieh, Kuan-Kai Huang, Wen-Huai Hsieh, Shuo-Yen Ting, Jy-Wun Chen
Abstract—The patient safety culture based on the safety attitudes questionnaire from a state-owned regional teaching hospital in Taiwan is analyzed in terms of six dimensions by independent sample t test and one-way analysis of variance from the viewpoints of physicians and nurses. Gender, age, job position, job status, and education are critical demographic variables that have significant impacts on five out of six dimensions. In contrast, teamwork climate, safety climate, job satisfaction, and perceptions of management are the critical dimensions because they are statistically influenced by six out of nine demographic variables. To relentlessly improve the patient safety culture in this regional hospital, the hospital management needs to pay much attention to critical demographic variables, identify those employees with statistically lower perceptions in terms of dimensions, and then take actions to address their deficiencies.

Index Terms—Patient safety culture, safety attitudes questionnaire, state-owned regional hospital, analysis of variance, demographic variable.

Hsin-Hung Wu is with Department of Business Administration, National Changhua University of Education, Changhua City, Taiwan. He is also with Department of M-Commerce and Multimedia Applications, Asia University, Taichung City, Taiwan.
Jiunn-I Shieh is with Department of M-Commerce and Multimedia Applications, Asia University, Taichung City, Taiwan. He is also with Department of Dental Hygiene, China Medical University, Taichung City, Taiwan.
Kuan-Kai Huang is with Center for Quality Management, Chang Hua Hospital, Changhua County, Taiwan.
Wen-Huai Hsieh is with Superintendent Office, Chang Hua Hospital, Changhua County, Taiwan.
Shuo-Yen Ting is with Department of Psychiatry, Chang Hua Hospital, Changhua County, Taiwan.
Jy-Wun Chen is with Center for Quality Management, Chang Hua Hospital, Changhua County, Taiwan.

Cite: Hsin-Hung Wu, Jiunn-I Shieh, Kuan-Kai Huang, Wen-Huai Hsieh, Shuo-Yen Ting, Jy-Wun Chen, "The Assessment of the Patient Safety Culture Based on the Safety Attitudes Questionnaire in a State-Owned Regional Hospital in Taiwan," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 7, no. 4, pp. 272-279, 2017.

General Information

ISSN: 2010-3654
Frequency: Quarterly (Since 2015)
Editor-in-Chief: Prof. Kuan-Chou Chen
Executive Editor: Mr. Ron C. Wu
Abstracting/ Indexing: Engineering & Technology Digital Library, Google Scholar, Electronic Journals Library, QUALIS, ProQuest, EI (INSPEC, IET)
E-mail: ijeeee@iap.org
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