Abstract—Business intelligence(BI) as a socio-technical concept emerged to help managers especially in their decision making tasks. Managers with different styles of decision making began to make use of BI in their own ways. However, could managers with different style in decision making take advantage of BI in the same way? Does BI provide each category exactly what it needs? If not, what do different styles expect from BI? How could BI satisfy them? By using a well-known theory in decision making style and considering theories discussed about BI capabilities, this paper proposes a framework that defines appropriate BI capabilities which best fit each of the decision making styles' requirements. Findings show that in order to serve each decision style, BI capabilities change according to style’s features. It is believed that by customizing BI based on decision making manner, BI would be much more successful in serving all categories of managers.

Index Terms—Business intelligence, decision making, decision making style.

F. Mohammadi and N. Hajiheydari are with University of Tehran, Tehran, Iran. They can be contacted by email: f.mohammadi@ut.ac.ir; nhheidari@ut.ac.ir.

Cite: Farnaz Mohammadi and Nastaran Hajiheydari , "How Business Intelligence Capabilities Contributed Managerial Decision Making Styles ," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 2, no. 1, pp. 028-033, 2012.