Volume 1 Number 5 (Dec. 2011)
Home > Archive > 2011 > Volume 1 Number 5 (Dec. 2011) >
IJEEEE 2011 Vol.1(5): 354-359 ISSN: 2010-3654
DOI: 10.7763/IJEEEE.2011.V1.58

Business Process Reengineering Implementation: Developing a Causal Model of Critical Success Factors

Gholamreza Jamali, Mohammad Ali Abbaszadeh , Mehran Ebrahimi, and Tahereh Maleki

Abstract—Business Process Reengineering (BPR) has become a popular managerial tool to de al with dramatic technological and business changes in today’s competitive environment. BPR help organizations to throw away their old fashioned processes to achieve new heights of success. However, BPR implementation is a difficult task. Literature indicates that many organizations have failed to achieve the expected results. The present study attempts to throw more light to the subject. Through a comprehensive review of literature, critical success factors (CSF) that influence the success of BPR programs are identified. Then, using a DE MATEL methodology, these CSF and the causal relationships among them are analyzed. Results indicate that “top management commitment”, “IT infrastructure", “training” and “adequate financial resources” are of critical importance in BPR implementation projects.

Index Terms—Business process reengineering, critical success factor, implementation.

G. Jamali is with Islamic Azad University of Bushehr, BushehrIran(email: gh_jamali@ yahoo.com).
M. A. Abbaszadeh is with Tehran University, Kish International CampusKish, Iran (email: ma.abaszadeh@ yahoo.com).
M. Ebrahimi is with Persian Gulf University, Bushehr, Iran(email:imjebrahimi@yahoo.com).
T. Maleki is with Islamic Azad Univ ersity, Center Tehran Branch (email:maleki1359_azad@yahoo.com).

Cite: Gholamreza Jamali, Mohammad Ali Abbaszadeh , Mehran Ebrahimi, and Tahereh Maleki, " Business Process Reengineering Implementation: Developing a Causal Model of Critical Success Factors ," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 1, no. 5, pp. 354-359, 2011.

General Information

ISSN: 2010-3654
Frequency: Quarterly (Since 2015)
Editor-in-Chief: Prof. Kuan-Chou Chen
Executive Editor: Mr. Ron C. Wu
Abstracting/ Indexing: Google Scholar, Electronic Journals Library, QUALIS, ProQuest, EI (INSPEC, IET)
E-mail: ijeeee@iap.org
  • Dec 26, 2017 News!

    Vol.6, No.1-No.2 have been indexed by EI (Inspec).    [Click]

  • Dec 26, 2017 News!

    [CFP] 2018 the annual meeting of IJEEEE Editorial Board, WCEEE 2018, will be held in Bali, Indonesia during June 25-27, 2018.    [Click]

  • Apr 23, 2018 News!

    The papers published in Vol.8, No.4 have all received dois from Crossref.

  • Apr 19, 2018 News!

    The papers published in Vol.8, No.3 have all received dois from Crossref.

  • Apr 19, 2018 News!

    IJEEEE Vol. 8, No. 4 is available online!    [Click]

  • Read more>>